SUMMARY
Over twenty-five years experience in information technology
management, including development and execution of the Corporate IT Strategy
Providing IT consulting services both internally and to other
companies.
Guided worldwide product line and regional management in developing
both short and long-term vision for their information technology strategies and plans.
Diversified applications software experience including manufacturing,
sales/marketing, human resources and finance implemented domestically and internationally.
Strong user orientation. Excellent communications skills with all
levels of Management, Staff and Clients.
Built a Corporate IT staff and internal information technology
consulting organization from the ground up, and managed their growth. Actively mentored
staff to promote professional and personal development.
Built a successful E-commerce Web business from the ground up.
EXPERIENCE & ACCOMPLISHENTS
Global Information Technology Management
Changed the focus of the company IT program from
"technology driven" to "business driven" to support the Company’s
strategic plan.
Worked domestically and internationally (North America, Asia Pacific,
Latin America, Europe, Africa) in the development and implementation of IT strategies and
plans.
Built a Corporate IT staff to manage the network operations, support
desktop applications, develop custom applications and manage the telecommunications
environment. Reduced IT expenditures while providing a greater level of support to users
at both headquarters and sites both locally and internationally.
Developed hardware and software standards for the desktop, network
operating system and corporate guidelines on the use of technology.
Business Applications
Applications experience includes manufacturing,
sales/marketing, finance, human resources, business intelligence, environmental health and
safety, and laboratory automation.
Managed and participated in software selection projects using a team
approach
Implemented an integrated manufacturing system in 20+ sites
(including the sales, finance, production planning, inventory and logistics modules to
support the company’s global business strategy.
Built a development and applications support staff to work with sites
on migrating from their legacy systems to the SAP enterprise resource planning (ERP)
applications.
Technology Development
Managed both software developers and application support
analysts through an empowered team concept.
Assisted a software company in evaluating their technical development
process to recommend organizational and procedural changes to better meet their market
needs.
Implemented an aggressive intern program to provide work
opportunities for local college students.Implemented an SQL Server-based data warehouse to
interface with a process control system for data analysis by the production staff.
Implemented an enterprise Business Intelligence system providing
managers with Windows-based drill-down screens to track daily production statistics.
Organized and built E-commerce Web sites utilizing HTML, ASP and
shopping cart technologies.
Marketing Technology Solutions
Built an internal information technology consulting
organization to support a global end-user community. This included hiring, building
organizational procedures, managing the staff, identifying opportunities to internally
"sell" the services, developing/managing the departmental budget.
Managed the growth of a company’s database publishing business
to represent 25% of the total sales within a 5 year period. This included managing the
technical staff that supported this business segment.
Marketed LAN and Web-based software for human resources management,
training management, applicant tracking and automated survey management. The marketing
activities included lead identification, proposal generation and presentation, and
pre-implementation support.
EMPLOYMENT HISTORY
The Systems Workshop
(www.thesystemsworkshop.com), Spokane Washington (1997 – Present)
Principal Consulting Partner
Pegasus Gold Corporation, Spokane,
Washington (1996 - 1997)
Director, Information Technology
W.R. Grace & Co. (1986 –
1996)
Manager, Information Systems Client Services (Spokane,
Washington)
Manufacturing Systems Specialist (New York City, New York)
International Paper Company, New York
City, New York (1983 – 1986)
Supervisor, PC Support Services
Lehigh ROCAPPI, Pennsauken, New
Jersey (1979 – 1983)
Director, New Market Development
EDUCATION
Bachelor of Arts in Economics (minor in Computer Science),
Rutgers College, New Brunswick (NJ)
ADDITIONAL EXPERIENCE
Prints with a Past (www.printspast.com),
Spokane, Washington (1997 – Present)
Founded and managed the growth of this Fine Art E-commerce
business serving an
international clientele.
|
|
Dick Bossler
Principal - The Systems Workshop
Email: dbossler@thesystemsworkshop.com |
