Resume - Richard J. Bossler


  • Over twenty-five years experience in information technology management, including development and execution of the Corporate IT Strategy
  • Providing IT consulting services both internally and to other companies.
  • Guided worldwide product line and regional management in developing both short and long-term vision for their information technology strategies and plans.
  • Diversified applications software experience including manufacturing, sales/marketing, human resources, laboratory automation and finance.
  • Strong user orientation. Excellent communications skills with all levels of Management, Staff, Clients and Vendors.
  • Built a Corporate IT staff and internal information technology consulting organization from the ground up, and managed their growth. Actively mentored staff to promote professional development.
  • Founded and managed the growth of a successful E-commerce Web business.


Global Information Technology Management

  • Changed the focus of the company IT program from "technology driven" to "business driven" to support the Company’s strategic plan.
  • Worked closely with domestic and international business unit managers to enhance current IT programs and identify new opportunities for using technology.
  • Built a Corporate IT staff to manage and set standards for network operations,  desktop applications and software development.
  • Reduced IT expenditures while providing a greater level of support to users at both headquarters and sites both locally and internationally.

Business Applications

  • Applications experience includes manufacturing, sales/marketing, finance, human resources, business intelligence, environmental health and safety, and laboratory automation.
  • Managed and participated in software selection projects using a team approach.
  • Implemented an integrated manufacturing system in 20+ sites (including the sales, finance, production planning, inventory and logistics modules to support the company’s global business strategy.
  • Built a development and applications support staff to work with sites on migrating from their legacy systems to the SAP enterprise resource planning (ERP) applications.
  • Initiated re-engineering projects as part of the overall implementation of IT business solutions.

Technology Development

  • Project management including supervision of software developers and application support analysts through an empowered team concept.
  • Assisted a software company in evaluating their technical development process to recommend organizational and procedural changes to better meet their market needs.
  • Implemented an SQL Server-based data warehouse to interface with a process control system for data analysis and reporting by the production staff.
  • Implemented an enterprise Business Intelligence system providing managers with Windows-based drill-down screens to track daily production statistics.
  • Organized and built E-commerce Web sites.

Marketing Technology Solutions

  • Built an internal information technology consulting organization to support a global end-user community. This included hiring, building organizational procedures, managing the staff, identifying opportunities to internally "sell" the services, developing/managing the departmental budget.
  • Managed the growth of a company’s database publishing business to represent 25% of the total sales within a 5 year period. This included managing the technical staff that supported this product line.
  • Marketed LAN and Web-based software for human resources management, training management, applicant tracking and automated survey management. The marketing activities included lead identification, proposal generation and presentation, and pre-implementation support.


The Systems Workshop (, Spokane, Washington  (1997 – Present)
     Principal Consulting Partner

Pegasus Gold Corporation, Spokane, Washington  (1996 - 1997)
     Director, Information Technology

W.R. Grace & Co.  (1986 – 1996)
     Manager, Information Systems Client Services (Spokane, Washington)
     Manufacturing Systems Specialist (New York City, New York)

International Paper Company, New York City, New York (1983 – 1986)
     Supervisor, PC Support Services

Lehigh ROCAPPI, Pennsauken, New Jersey  (1979 – 1983)
     Director, New Market Development


Bachelor of Arts in Economics (minor in Computer Science), Rutgers College, New Brunswick (NJ)


Prints with a Past (, Spokane, Washington (1997 – Present)
     Founded and managed the growth of this Fine Art E-commerce business serving an
     international clientele.



dick-bossler.jpg (55621 bytes)

Dick Bossler
Principal - The Systems Workshop


July 2011

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