IT Strategy and Planning - Case Study

Reduce Annual Cost of IT Services


The Business Need
Reduce the annual cost of IT services in a business environment impacted by cash flow challenges.

Strategy

Identify major components of the current IT budget, evaluate alternatives that would reduce cost without compromising the quality of service provided to end users, and implement the alternatives selected.

Approach

In reviewing the budget, one of the primary costs was for outsourcing network maintenance - servers, LAN, communications and Email services.  A change of direction was proposed, and agreed to by management, to hire a full time network engineer to provide these services.  This was accomplished at less cost, while providing a consistent level of support to the end user community for Email, sharing business data and applications.
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March 2008

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